Get Help
We offer a range of advice services to help you find a way forward, whatever the problem.
We aim to help you manage the problems you have by identifying your options and possible outcomes of different courses of action. We encourage you to make your own decisions and to act on your own behalf.
The advice we offer is free, confidential, impartial and independent – if we agree to take action or contact third parties on your behalf we will only do so with your consent.
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You can talk about your issue with a trained adviser online. We’ll try to help you solve your problem or make good progress towards it. In some cases, we might need to send you to your local Citizens Advice or a specialist organisation.
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Call the advice line on: 0300 330 9038
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Find a local advice service.
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We can help you make a new claim for Universal Credit
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Practical and impartial advice on how to resolve your consumer problem.
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Practical and impartial advice on how to resolve your consumer problem.
