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For online free advice and self help resources.
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For an assessment by telephone or to find a local advice service.
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Up to date Coronavirus guidance from the National Citizens Advice Website
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Housing issues will always arise and therefore you need to know your rights and responsibilities
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Find out what what you can do when you're fleeing from violence in the home, including finding emergency accommodation.
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If you have a problem that you need help with, you may need legal advice to resolve it.
21st of March 2020
Corona Virus (COVID-19)
Service Change UPDATE
As of 23 March 2020 Citizens Advice Barking & Dagenham has put in place precautions following guidance released by Public Health England and Government in relation to the outbreak of Coronavirus (COVID-19).
We have stopped all face to face services including all drop-ins and face to face appointments. From 23 March all advice will be by telephone or webchat.
Telephone advice services
• Advice – Advice Line: 0300 330 9038
• Universal Credit Help to Claim – Universal Credit Helpline: 0800 144 8444
• Domestic Abuse advice – DV Flag East Helpline: 020 8507 5994 | email: dvflageast@bdcab.org.uk | www.dvflageast.org.uk
Web chat advice Money and Debt | Universal Credit | Consumer advice
www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/
