{"id":886,"date":"2021-08-26T15:03:57","date_gmt":"2021-08-26T15:03:57","guid":{"rendered":"https:\/\/bdcab.org.uk\/?page_id=886"},"modified":"2022-02-15T17:36:21","modified_gmt":"2022-02-15T17:36:21","slug":"accessibility","status":"publish","type":"page","link":"https:\/\/bdcab.org.uk\/accessibility\/","title":{"rendered":"Accessibility"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_module=&#8221;394&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_4,1_4&#8243; use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.14.7&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;93%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/bdcab.org.uk\/wp-content\/uploads\/2021\/08\/BDCAB-Logo.png&#8221; title_text=&#8221;BDCAB-Logo&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiaG9tZV91cmwiLCJzZXR0aW5ncyI6e319@&#8221; _builder_version=&#8221;4.14.7&#8243; _dynamic_attributes=&#8221;url&#8221; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;1.6em&#8221; text_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;gcid-463b3047-ea33-4248-97f3-172af0e97d24&#8243; header_3_font_size=&#8221;26px&#8221; header_3_line_height=&#8221;1.2em&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;30px||||false|false&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px|20px|||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{%22gcid-463b3047-ea33-4248-97f3-172af0e97d24%22:%91%22header_3_text_color%22%93}&#8221;]<\/p>\n<p>Universal Credit Help to Claim line:<\/p>\n<h3><a href=\"tel:08001448444\">0800 144 8444<\/a><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;1.6em&#8221; text_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;gcid-463b3047-ea33-4248-97f3-172af0e97d24&#8243; header_3_font_size=&#8221;26px&#8221; header_3_line_height=&#8221;1.2em&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;-20px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;30px|4px||3px|false|false&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px|4px||3px|false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-463b3047-ea33-4248-97f3-172af0e97d24%22:%91%22header_3_text_color%22%93}&#8221;]<\/p>\n<p>Advice line:<\/p>\n<h3><a href=\"tel:08082787870\">0808 278 7870<\/a><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;relative&#8221; vertical_offset=&#8221;-160px&#8221; vertical_offset_tablet=&#8221;-37px&#8221; vertical_offset_phone=&#8221;-32px&#8221; vertical_offset_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div id=\"google_language_translator\" class=\"default-language-en\"><\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-463b3047-ea33-4248-97f3-172af0e97d24&#8243; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;|||12px|false|false&#8221; global_module=&#8221;396&#8243; global_colors_info=&#8221;{%22gcid-463b3047-ea33-4248-97f3-172af0e97d24%22:%91%22background_color%22%93}&#8221;][et_pb_fullwidth_menu fullwidth_menu=&#8221;on&#8221; active_link_color=&#8221;gcid-607c6dfb-505d-4d63-a021-a10388927f4e&#8221; 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dropdown_menu_text_color__hover_enabled=&#8221;on|desktop&#8221; dropdown_menu_active_link_color__hover_enabled=&#8221;on|desktop&#8221; dropdown_menu_bg_color__hover=&#8221;gcid-607c6dfb-505d-4d63-a021-a10388927f4e&#8221; dropdown_menu_text_color__hover=&#8221;gcid-463b3047-ea33-4248-97f3-172af0e97d24&#8243; dropdown_menu_active_link_color__hover=&#8221;gcid-463b3047-ea33-4248-97f3-172af0e97d24&#8243;][\/et_pb_fullwidth_menu][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-555913f7-63f4-4e7e-bdb6-d147114fef41&#8243; custom_padding=&#8221;2px||1px|||&#8221; background_color_phone=&#8221;gcid-555913f7-63f4-4e7e-bdb6-d147114fef41&#8243; background_last_edited=&#8221;on|phone&#8221; background_enable_color_phone=&#8221;on&#8221; global_module=&#8221;397&#8243; global_colors_info=&#8221;{%22gcid-555913f7-63f4-4e7e-bdb6-d147114fef41%22:%91%22background_color%22%93}&#8221;][et_pb_row _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;gcid-463b3047-ea33-4248-97f3-172af0e97d24&#8243; header_3_font_size=&#8221;36px&#8221; header_3_letter_spacing=&#8221;-1px&#8221; global_colors_info=&#8221;{%22gcid-463b3047-ea33-4248-97f3-172af0e97d24%22:%91%22header_3_text_color%22%93}&#8221;]<span><span><a href=\"https:\/\/bdcab.org.uk\/\">Home<\/a><\/span><\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-555913f7-63f4-4e7e-bdb6-d147114fef41&#8243; custom_padding=&#8221;0px||2px||false|false&#8221; 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background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;|-30px|-1px||false|false&#8221; custom_padding=&#8221;45px|30px|16px|30px|false|true&#8221; hover_enabled=&#8221;0&#8243; border_width_top=&#8221;6px&#8221; border_color_top=&#8221;gcid-463b3047-ea33-4248-97f3-172af0e97d24&#8243; global_colors_info=&#8221;{%22gcid-463b3047-ea33-4248-97f3-172af0e97d24%22:%91%22header_2_text_color%22,%22border_color_top%22,%22header_3_text_color%22%93,%22gcid-99dc48b2-4fda-4829-b571-c162259744f0%22:%91%22text_text_color%22%93}&#8221; max_width_last_edited=&#8221;on|phone&#8221; width_last_edited=&#8221;on|phone&#8221; width_phone=&#8221;100%&#8221; max_width_phone=&#8221;100%&#8221; sticky_enabled=&#8221;0&#8243; width_tablet=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221;]<\/p>\n<h2>Accessibility<\/h2>\n<h3>Text Size \/ Zoom<\/h3>\n<p>To zoom in\/out simply press the following keys at the same time:<\/p>\n<ul>\n<li>Ctrl + (Zoom in)<\/li>\n<li>Ctrl \u2013 (Zoom out)<\/li>\n<li>Ctrl 0 (Reset)<\/li>\n<\/ul>\n<h3>Access Keys<\/h3>\n<p>This site uses the following set of Access Keys:<\/p>\n<p>S \u2013 Skip navigation<br \/>1 \u2013 Homepage<br \/>2 \u2013 Sitemap<br \/>3 \u2013 Search<br \/>4 \u2013 Contact Us<br \/>5 \u2013 Access key Details<\/p>\n<p>What are Access Keys?<br \/>Access Keys or Accesskeys allow a computer user to immediately jump to a specific part of a web page via the keyboard.<\/p>\n<h3>Who May Benefit From Using Access Keys?<\/h3>\n<p>Access Keys can be crucial to people with motor disabilities who find using a mouse very difficult. They can also be invaluable to visually impaired and blind people who browse the internet using a screen reader.<\/p>\n<h3>Using Access Keys<\/h3>\n<p>This section details how accesskeys are implemented in various Web browsers and operating systems.<\/p>\n<p>Chrome (PC): Alt + access key<br \/>Chrome (Mac): CTRL + Alt + access key<br \/>Firefox (PC) \u2013 Shift + Alt + access key<br \/>Firefox (Mac): CTRL + access key<br \/>Internet Explorer (PC) \u2013 Hold down the ALT key, press the number of the access key, release both keys then press ENTER<br \/>Safari (PC): Alt + access key<br \/>Sarafi (Mac): CTRL + Alt + access key<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_module=&#8221;1321&#8243; saved_tabs=&#8221;all&#8221; 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text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;&#8221; text_orientation_last_edited=&#8221;on|tablet&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-99dc48b2-4fda-4829-b571-c162259744f0%22:%91%22text_text_color%22%93}&#8221;]<\/p>\n<p>Can\u2019t find what you\u2019re looking for?<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEzODQifX0=@&#8221; button_text=&#8221;GET HELP&#8221; button_alignment=&#8221;left&#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_phone=&#8221;&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; 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_builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-463b3047-ea33-4248-97f3-172af0e97d24&#8243; width=&#8221;100%&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_module=&#8221;440&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{%22gcid-463b3047-ea33-4248-97f3-172af0e97d24%22:%91%22background_color%22%93}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; width=&#8221;92%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; border_color_right=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;16px&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;26px&#8221; width=&#8221;60%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px|26px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Site Map<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;16px&#8221; width=&#8221;111%&#8221; custom_margin=&#8221;22px|0px||0px|false|false&#8221; custom_padding=&#8221;|0px||0px|false|false&#8221; border_color_all=&#8221;RGBA(0,0,0,0)&#8221; global_colors_info=&#8221;{%22gcid-cf6a4e45-89e7-438c-bfc6-6c3d7b973433%22:%91%22text_text_color__hover%22%93}&#8221; text_text_color__hover_enabled=&#8221;on|desktop&#8221; text_text_color__hover=&#8221;#fcbb69&#8243;]<\/p>\n<table style=\"height: 138px; width: 100%; border-collapse: collapse; border-top: 0; border-bottom: 0; border-color: #00579a; border-style: solid;\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr style=\"height: 23px;\">\n<td style=\"width: 50%; height: 23px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/bdcab.org.uk\/\"><u>Home<\/u><\/a><\/span><\/td>\n<td style=\"width: 50%; height: 23px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/bdcab.org.uk\/help-yourself\/\"><u>Help Yourself<\/u><\/a><\/span><\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 50%; height: 23px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/bdcab.org.uk\/get-help\/\"><u>Get Help<\/u><\/a><\/span><\/td>\n<td style=\"width: 50%; height: 23px;\"><a href=\"https:\/\/bdcab.org.uk\/get-help\/pension-wise\/\"><span style=\"color: #ffffff;\"><u>Pension Wise<\/u><\/span><\/a><\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 50%; height: 23px;\"><a href=\"https:\/\/bdcab.org.uk\/get-help\/universal-credit\/\"><span style=\"color: #ffffff;\"><u>Universal Credit<\/u><\/span><\/a><\/td>\n<td style=\"width: 50%; height: 23px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/bdcab.org.uk\/get-help\/consumer-service\/\"><u>Consumer Service<\/u><\/a><\/span><\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 50%; height: 23px;\"><a href=\"https:\/\/bdcab.org.uk\/news-campaigns\/\"><span style=\"color: #ffffff;\"><u>News &amp; Campaigns<\/u><\/span><\/a><\/td>\n<td style=\"width: 50%; height: 23px;\"><a href=\"https:\/\/bdcab.org.uk\/get-involved\/\"><span style=\"color: #ffffff;\"><u>Get Involved<\/u><\/span><\/a><\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 50%; height: 23px;\"><a href=\"https:\/\/bdcab.org.uk\/get-involved\/donate\/\"><span style=\"color: #ffffff;\"><u>Donate<\/u><\/span><\/a><\/td>\n<td style=\"width: 50%; height: 23px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/bdcab.org.uk\/get-involved\/about-us\/\"><u>About Us<\/u><\/a><\/span><\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 50%; height: 23px;\"><a href=\"https:\/\/bdcab.org.uk\/cookie-policy\/\"><span style=\"color: #ffffff;\"><u>Cookie Policy<\/u><\/span><\/a><\/td>\n<td style=\"width: 50%; height: 23px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/bdcab.org.uk\/site-map\/\"><u>Full Site Map<\/u><\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||25px|false|false&#8221; border_color_right=&#8221;#FFFFFF&#8221; border_width_left=&#8221;1px&#8221; border_color_left=&#8221;#FFFFFF&#8221; border_width_left_tablet=&#8221;0px&#8221; border_width_left_phone=&#8221;0px&#8221; border_width_left_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;16px&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;26px&#8221; width=&#8221;60%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Privacy Policy<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;16px&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;26px&#8221; custom_margin=&#8221;26px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; text_text_color__hover_enabled=&#8221;on|hover&#8221; text_text_color__hover=&#8221;#FFFFFF&#8221;]<\/p>\n<p>Click <span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/bdcab.org.uk\/privacy-policy\/\"><u>here<\/u><\/a><\/span> to view our privacy policy<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/bdcab.org.uk\/wp-content\/uploads\/2021\/08\/Footer-images-min.jpg&#8221; title_text=&#8221;Footer-images-min&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;|15px||-15px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||25px|false|false&#8221; border_width_left=&#8221;1px&#8221; border_color_left=&#8221;#FFFFFF&#8221; border_width_left_tablet=&#8221;0px&#8221; border_width_left_phone=&#8221;0px&#8221; border_width_left_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;16px&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;26px&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;|10px||-10px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>About Citizens Advice Barking &amp; Dagenham<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;16px&#8221; custom_margin=&#8221;|10px||-10px|false|false&#8221; custom_padding=&#8221;|10px|||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Charity Registration No: 1123253<\/p>\n<p>Company Registration No: 01821310<\/p>\n<p>VAT No: 105430461<\/p>\n<p>A member of the National Citizens Advice Association<\/p>\n<p>Authorised and regulated by the Financial Conduct Authority FRN no: 617809<\/p>\n<p>Regulated by the Office of the Immigration Services Commissioner (OISC) for the provision of immigration advice and services<\/p>\n<p>Regulated by the Information Commissioner\u2019s Office under ICO reference Z6537830 and we will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our Privacy Policy for more information on how your personal data will be processed and stored<\/p>\n<p>Registered Office 339 Heathway, Essex RM9 5AF<\/p>\n<p>Citizens Advice Barking &amp; Dagenham is the trading name of Barking &amp; Dagenham Citizens Advice Bureau<\/p>\n<p>Copyright \u00a9 2019 Citizens Advice Barking &amp; Dagenham. All rights reserved.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_module=&#8221;441&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_menu menu_id=&#8221;3&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; menu_font=&#8221;|700|||||||&#8221; menu_text_color=&#8221;gcid-463b3047-ea33-4248-97f3-172af0e97d24&#8243; menu_font_size=&#8221;16px&#8221; custom_margin=&#8221;|||-70px|false|false&#8221; global_colors_info=&#8221;{%22gcid-463b3047-ea33-4248-97f3-172af0e97d24%22:%91%22menu_text_color%22%93,%22gcid-cf6a4e45-89e7-438c-bfc6-6c3d7b973433%22:%91%22menu_text_color__hover%22%93}&#8221; menu_text_color__hover_enabled=&#8221;on|hover&#8221; menu_text_color__hover=&#8221;#fcbb69&#8243;][\/et_pb_fullwidth_menu][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Universal Credit Help to Claim line: 0800 144 8444Advice line: 0808 278 7870<div id=\"google_language_translator\" class=\"default-language-en\"><\/div><span><span><a href=\"https:\/\/bdcab.org.uk\/\">Home<\/a><\/span><\/span>Accessibility Text Size \/ Zoom To zoom in\/out simply press the following keys at the same time: Ctrl + (Zoom in) Ctrl \u2013 (Zoom out) Ctrl 0 (Reset) Access Keys This site uses the following set of Access Keys: S \u2013 Skip navigation1 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template-blank.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Accessibility | Citizen&#039;s Advice Barking &amp; Dagenham<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bdcab.org.uk\/accessibility\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accessibility | Citizen&#039;s Advice Barking &amp; Dagenham\" \/>\n<meta property=\"og:description\" content=\"Universal Credit Help to Claim line: 0800 144 8444Advice line: 0808 278 7870Accessibility Text Size \/ Zoom To zoom in\/out simply press the following keys at the same time: Ctrl + (Zoom in) Ctrl \u2013 (Zoom out) Ctrl 0 (Reset) Access Keys This site uses the following set of Access Keys: S \u2013 Skip navigation1 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bdcab.org.uk\/accessibility\/\" \/>\n<meta property=\"og:site_name\" content=\"Citizen&#039;s Advice Barking &amp; Dagenham\" \/>\n<meta property=\"article:modified_time\" content=\"2022-02-15T17:36:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@BDCAB\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/bdcab.org.uk\/accessibility\/\",\"url\":\"https:\/\/bdcab.org.uk\/accessibility\/\",\"name\":\"Accessibility | Citizen&#039;s Advice Barking &amp; Dagenham\",\"isPartOf\":{\"@id\":\"https:\/\/bdcab.org.uk\/#website\"},\"datePublished\":\"2021-08-26T15:03:57+00:00\",\"dateModified\":\"2022-02-15T17:36:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/bdcab.org.uk\/accessibility\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/bdcab.org.uk\/accessibility\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/bdcab.org.uk\/accessibility\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/bdcab.org.uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Accessibility\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/bdcab.org.uk\/#website\",\"url\":\"https:\/\/bdcab.org.uk\/\",\"name\":\"Citizen&#039;s Advice Barking &amp; Dagenham\",\"description\":\"Free, confidential and independent advice on a wide range of topics. 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