As of 23 March 2020 Citizens Advice Barking & Dagenham has put in place precautions following guidance released by Public Health England and Government in relation to the outbreak of Coronavirus (COVID-19).
We have stopped all face to face services including all drop-ins and face to face appointments. From 23 March all advice will be by telephone or webchat.
Telephone advice services
• Advice – Advice Line: 0300 330 9038
• Universal Credit Help to Claim – Universal Credit Helpline: 0800 144 8444
• Domestic Abuse advice – DV Flag East Helpline: 020 8507 5994 | email: email@example.com | www.dvflageast.org.uk
Web chat advice Money and Debt | Universal Credit | Consumer advice www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/
In April 2020 our services are changing to enable us to reach more residents across Barking and Dagenham.
From 2 January we are carrying out new service pilots and re-training our staff and volunteers.
Telephone Advice: 3 days weekly
2 January to 28 February 2020
• Call: 020 8507 5969
• Mondays, Wednesdays and Fridays
• 9.30 to 4.30pm
Note from 1 March 2020 onwards we will be joining the National Citizens Advice telephone advice line and telephone advice will extend to 5 days a week.
A member of the National Citizens Advice Association
Authorised and regulated by the Financial Conduct Authority FRN no: 617809
Regulated by the Office of the Immigration Services Commissioner (OISC) for the provision of immigration advice and services
Registered Office 339 Heathway, Essex RM9 5AF
Citizens Advice Barking & Dagenham is the trading name of Barking & Dagenham Citizens Advice Bureau